Contact Us

Have a question? Interested in our products? Share a comment?

That’s what we're here for. We'd love to hear from you!

If you’re wondering about your order, have a question about our products, or anything else, we are happy to help!

We respond to all emails within 24-48 hours:

Monday-Friday 9:00 A.M.-5:00 P.M. EST

If your order arrived damaged, please note we require a photo of both the product and how it arrived in the shipping box. All damaged requests must be submitted within 24-48 hours of receiving the package. Attach the photo and your information and email to:

info@pastelcookies.com

Or contact us by phone

(Standard charges may apply)

585-398-8424

Don't forget to check out our partner store Finger Lakes Goods (flxgoods.com) for more gifts and products beyond cookies!