Shipping Policy

Shipping is easy and straight forward.

Shipping Cost
Orders Over $75 Free
USPS First-Class Mail $7.00
Ground Shipping $9.95
UPS 2-Day Air $17.50


PASTEL will process the order same day up until 4:00 pm EST. Any orders received after that time will be processed the next day. Orders will be delivered by the USPS, UPS or FedEx.  However, other carriers may be used should PASTEL deem it necessary. All items delivered will have a tracking number, in which the customer can use the tracking system on the PASTEL website to determine the delivery status of your package.

Should the customer have any issues, please contact us immediately at and we will work with you to review and address the issue.